Privacy Policy
We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
A. Personal Information
Collected via contact forms, audit requests, or consultation bookings:
- Name
- Phone number
- Company name
B. Usage Data
Collected automatically through analytics tools:
- IP address
- Browser type
- Device type
- Pages visited, session duration, clicks
C. Communication Data
Includes emails, meeting notes, and support requests.
D. Marketing Data
- Email engagement (opens, clicks)
- Ad interaction (cookies, pixels from platforms like Google Ads, Facebook Ads)
2. How We Use Your Information
- To respond to inquiries or provide requested services
- To analyze website traffic and improve user experience
- To send service updates or marketing emails (with opt-out options)
- To personalize your experience and suggest relevant services
3. Cookies & Tracking
We use cookies, web beacons, and similar technologies to track user behavior on our site. You may disable cookies via your browser, but some features may not work as intended.
4. Sharing & Disclosure
We do not sell your data. We may share data with:
- Service providers like CRM, analytics, or email platforms (e.g., HubSpot, Google Analytics, Mailchimp)
- Legal authorities, if required by law
5. Data Storage & Security
We implement robust security practices including:
- Encrypted communication (HTTPS)
- Limited data access within our team
- Regular audits and software updates
6. International Users & GDPR
For users from the EU/EEA:
- We process data under the lawful bases of consent, contract performance, or legitimate interests.
- You have the right to access, rectify, or delete your personal data.
7. Your Rights
- Request access to your data
- Request correction or deletion
- Opt out of marketing communication
- Lodge complaints with a supervisory authority (if applicable)
8. Data Retention
We retain personal data only as long as necessary to fulfill the purpose it was collected for or to comply with legal obligations.
9. Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices.
10. Updates
We may update this policy periodically. We will notify users through email or a website notice.